Thank you for visiting our booking system
This is the ONLY way to hire our hot tubs. We cannot take bookings via email or telephone
Should you have any questions about our hires, types of tubs, access requirements or anything else please visit our hot tub hire page of this website where all of the information can be found. Should you still have a question then please email us at hello@hottubsrock.co.uk
CORONAVIRUS
Due to the current situation we are still hiring, however we have strict social distancing measures in place and will not be able to enter customer homes.
If the access to your garden is through your house then a hire will not be possible at this time.
This is to protect our staff and our customers and there is NO exception.
DELIVERY DAYS
We only deliver to certain areas on specific days as follows:
FOR RESIDENTIAL PROPERTIES
MONDAYS - GLOUCESTERSHIRE
TUESDAYS - SOUTH WALES (excl. Monmouth)
WEDNESDAYS - BRISTOL & SOUTH WEST
THURSDAYS - MONMOUTH & HEREFORDSHIRE
Collections happen on the SAME day of the week as the delivery!
So your hire is a minimum of 7 nights although the first night is lost to heating and chemical dosing.
FOR HOLIDAY PROPERTIES
We only deliver on Mondays and Fridays
PAYMENT
To secure your booking you will be asked to pay a non refundable booking fee of £25.
The balance is then due 2 days before the delivery day - should your payment have not been received when we plan the routes the day before the hire your booking will be cancelled and not included in the deliveries (unless previously agreed).
PLEASE NOTE
Your hot tub will be hot and ready for use the evening following your delivery day, so ALL hires are 6 nights, 13 nights or 4 weeks in duration.
The delivery day and collection days are NOT hire days.
After booking please ensure that you are receiving our emails, check your junk mail if necessary as you will receive various communications in the build up to your hire on booking, 3 days before and the day before.
A time slot for delivery or collection cannot be given until the day before.
